Delivery and Returns
David Ashley is pleased to offer FREE UK delivery on all orders. Goods are despatched within a minimum of 10 days as each engagement ring is made especially for the diamond or semi-precious stone purchased to have a more exceptional look. Some orders could take up to 5 weeks due to the complexity of the design or due to seasonal order increases but one of our experts will inform you of this prior to taking your order. All orders are shipped via Royal Mail Next Day Special Delivery which will arrive before 1pm once shipped and is fully insured. If you wanted to upgrade your delivery to a before 9am or a Saturday delivery, then this might incur an extra charge, and this will be explained to you by one of our engagement ring consultants prior to ordering.
Need your order in a tighter time frame please speak to one of our engagement ring consultants who will try and aid you as best as possible. WhatsApp us now on +447984161468 or speak to one of our agents on the live chat
David Ashley are confident about the quality of our products and to show this we offer our clients a lifetime guarantee on any manufacturing faults. If you believe your item is damaged due to a manufacturing defect, you may return for inspection. If we believe your merchandise is damaged due to a manufacturing fault, then we will repair your item or, if we deem appropriate, replace the item.
If we determine that the item is not caused by a manufacturing defect, then we will notify you and let you know how much to repair or replace the item.
Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in coloured gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.
Why buy from us?
Upto 75% off bricks and mortar shops:
Yes this is correct as we deal with all the top diamond manufactures in the world you can rest assure that our prices are very competitive. Plus we do all our own manufacturing in house using some of the industries cutting edge technologies.
5 Years Guarantee:
We guarantee there will be no craftsmen ship faults with your item. This does not include everyday wear and tear
We will ship free of charge anywhere in the UK
Our consultants have a minimum of 10 years experience in the industry so you can be sure they will find your perfect diamond so we can make your fairy tail engagement ring.
Want to add a more personal touch to your engagement then this is the one for you. We design your engagement ring in our CAD software once finalised we send you a life style image of your ring for final approval before we start to make your engagement ring this service could take up to 5 weeks so bear this in mind.
By using our services you will be able to spend more time enjoying life instead of trailing through pages and pages of website trying to find the answers to your questions.