How do I email you?

We offer a contact form that you can use to send us emails, which is available at this link: https://davidashleys.com/pages/contact.

Alternatively, you can send us an email directly from your PC or mobile device at help@davidashleys.com.

We aim to acknowledge and respond to all emails as soon as possible after receipt. Please note that any emails received outside of office hours, on weekends, or national holidays will be responded to on the next working day.

If your email pertains to an existing order, kindly ensure that it contains your purchase order reference to help us process your inquiry more efficiently.

For inquiries regarding specific jewellery items on our website, please include the item reference number. This number can be found on the product pages, below the item title and beside the heading "Item Ref."

Providing this information will help us locate the necessary information promptly!